DocStation

How to create, submit, and track claims with your DocStation Essentials or Premium subscription.

How to bill a Claim

How to create new Claim Templates and what to do with them once you have them.

Claim Templates

Enrollment requirements in order to provide medication therapy management services to ForwardHealth members

ForwardHealth MTM Program: How to Get Started

Enrollment requirements in order to provide medication therapy management services to HealthPartners members

HealthPartners MTM Program: How to Get Started

Enrollment requirements in order to provide medication therapy management services to ND Medicaid members

North Dakota Medicaid MTM Program: How to Get Started

Learn all about how DocStation will help you bill claims and earn revenue for products and services based on your data integrations.

Automated Medical Billing

How to turn on DocStation automation for medical billing

Configuring Automated Billing

How to choose which payer to send a medical claim to, and how to let DocStation choose for you.

Payer Predictions and selecting a medical payer

Submit claims from your dispensing system to DocStation's BIN for automated medical billing!

BIN Billing

How to navigate and optimize your Claims work queue.

Claims Page

Learn why the claim is in an invalid, rejected, or denied status and what to do about it.

Managing Invalid, Rejected, Denied Claims

Claim Lifecycle Status Definitions

Learn how to interpret CARCs, RARCs, and Group Codes

Understanding Medical Claim Codes

How to access the DocStation RCM team for help with adjudicating medical claims.

Request Help on Medical Claims

What is an Electronic Remittance Advice (ERA) and why are they important?

Details about the North Dakota Medicaid MTM Program

North Dakota Medicaid MTM Program

How to manually transition claims forward in the claim lifecycle

Updating claim status

How to filter and sort claims to find what you're looking for and build customized work queues.

Claims Filters

Finalize Claims

Max Anderegg

Aubree Dorr

Dharti Patel

Medical Billing

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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