Any items in blue will take you to the linked webpage or download the corresponding attachment to your device
Blue Cross NC available support option
English
ATTENTION: If you speak any of the following languages, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 888-206-4697 (TTY: 711) or speak to your provider.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayudas y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 888-206-4697 (TTY: 711) o hable con su proveedor.
Mandatory Clinical Interventions - Diabetes
Visit 1a
A1c documentation and SMART Goal setting
Visit 1b
Education- What is type 2 diabetes (general education)
Education- Tips to live better with diabetes
Review pre-visit questionnaire
Review the More Than a Script Program Overview (coming soon)
Visit 2a
Diabetes medication assessment
See the document titled “More Than a Script Clinical Questions_Spanish”
Adherence
If in person, consider showing this video
Medication education
Visit 2b
Review physical activity diary (patient completed prior to encounter)
Review food diary (patient completed prior to encounter)
For select Blue Cross NC members
NourishedRx # (844)727-6670
Review The Plate Method
If in person, consider sharing this video
Develop exercise program
Visit 3
Review food diary
Education- Understanding Food Labels
Education- Intensifying your fitness routine
If in person, consider sharing this video
Visit 4
Glucometer/ CGM Review
If in person, consider showing this video
Education- A1c and blood sugar goals
Education- When to check blood sugar
Education- managing hyperglycemia
Education- managing hypoglycemia (select one or more of the following resources to support the conversation with the patient)
Visit 5
Education- Understanding blood pressure
If in person, consider showing this video
Education- Understanding cholesterol, heart healthy diet, and exercise
Review blood sugar log (patient provided from the last visit)
Visit 6
A1c documentation
Program review (coming soon)
Blood sugar log review
Review diabetes care schedule
Eye exam education and/or referral
Foot exam education and/or referral
Appropriate Immunization education and/or administration
Mandatory Clinical Interventions - Hypertension
Visit 1a
Blood pressure documentation
Program overview (coming soon)
Visit 1b
Education- What is hypertension
Education- How Can I Reduce My Blood Pressure
SMART goal setting
Pre-visit questionnaire
Visit 2a
Hypertension medication assessment
Review the document titled “More Than a Script Clinical Questions_Spanish”
Adherence review
Hypertension focused medication education
Visit 2b
Review physical activity diary (member completes prior to visit)
Review food diary (member complete prior to visit)
Review Sodium Limits
Develop exercise program
Visit 3
Education- Understanding Food Labels
Education- Intensifying your fitness routine
Education- blood pressure self-monitoring
Visit 4
Blood pressure documentation
Education- Understanding cholesterol
Education- Heart healthy diet review
Education- How exercise affects heart health
Appropriate immunization counseling and administration (flu, COVID19, pneumococcal, shingles
Program review (coming soon)