Hello, my name is [pharmacist name] and I am a pharmacist calling on behalf of your health insurance company, Blue Cross and Blue Shield of NC.

I’d like to speak with [insert patient name] to discuss a new program your insurance offers to support your [diabetes/ high blood pressure] in partnership with [pharmacy name].

Would you like to learn more about the program?

More Than a Script is a new program that involves educational appointments with a pharmacist at no cost to help you manage your [diabetes/ high blood pressure].

These appointments can be in person or over the phone. Our pharmacy will work closely with you and your primary care provider to support your health by reviewing medication management, dietary and other lifestyle changes, and offering additional resources to help including access to A1c test kits or a BP cuff.

This new benefit is only offered in select pharmacies in the state of North Carolina, so you do not have to change the pharmacy you currently use to get your prescriptions to enroll in the program. This program is centered around you, and our pharmacy team will work with you to reach your [blood sugar / blood pressure] goals.

Would you be interested in participating in this program?

Thank you for signing up for More Than a Script. While I have you on the phone, let's schedule your first appointment with our pharmacy to discuss your [blood sugar / blood pressure].

Before your appointment on [date and time of appointment], there is a pre-visit survey that you will need to complete. A member of our pharmacy team will send you the survey, and you can complete this virtually or at our pharmacy before our first session.

Thank you for your time and attention during our conversation today, I greatly appreciate it. Again, my name is [pharmacist name], and I look forward to working with you to support your health!