Skip to main content

More Than A Script (MTS) Task & Patient Resources

Centralized resources for printouts of the pre-visit survey and resources embedded within diabetes and hypertension tasks

Max Anderegg avatar
Written by Max Anderegg
Updated over 3 weeks ago

The section below contain a number of files and resources that you'll see embedded within diabetes and hypertension tasks throughout your experience in "More Than a Script". You may access them here at any point or within the tasks when performing patient encounters.

💉Diabetes | Resources & Patient Printouts

Pre-Visit Survey

  • Launching mid-January, 2026, the Social Determinants of Health (SDOH) pre-visit survey will become an embedded questionnaire in Diabetes and Hypertension Visit 1a tasks in DocStation. The survey will include updated questions addressing key SDOH domains and will generate a score in real-time to assess the barriers to care and social needs identified. Within the survey, resources are available to provide immediate Blue Cross NC Care Management support as needed. When a social need is identified in the updated survey, a direct Blue Cross NC Care Management referral occurs within one month of survey submission for non-urgent matters. No additional action is required from the pharmacy following submission for the referral process to take place.

  • The pre-visit survey can be completed with the patient prior to engaging with the pharmacist and may be conducted by a pharmacy technician or student intern via phone in advance.

About Type 2 Diabetes

Please find resource embedded in the link above or within document attached below

Testing for HbA1c in Diabetes & Prediabetes

Please find resource embedded in the link above or within document attached below


🩸Hypertension | Resources & Patient Printouts

Pre-Visit Survey

  • Launching mid-January, 2026, the Social Determinants of Health (SDOH) pre-visit survey will become an embedded questionnaire in Diabetes and Hypertension Visit 1a tasks in DocStation. The survey will include updated questions addressing key SDOH domains and will generate a score in real-time to assess the barriers to care and social needs identified. Within the survey, resources are available to provide immediate Blue Cross NC Care Management support as needed. When a social need is identified in the updated survey, a direct Blue Cross NC Care Management referral occurs within one month of survey submission for non-urgent matters. No additional action is required from the pharmacy following submission for the referral process to take place..

  • The pre-visit survey can be completed with the patient prior to engaging with the pharmacist and may be conducted by a pharmacy technician or student intern via phone in advance.

What is High Blood Pressure?

Please find resource embedded in the link above or within document attached below

How Can I Reduce High Blood Pressure?

Please find resource embedded in the link above or within document attached below


Did this answer your question?