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Dexcom Stelo Task and Purchasing Information

This article describes the Dexcom Stelo OTC CGM partnership, purchasing details for MTS pharmacies, and DocStation task for reimbursement.

Dharti Patel avatar
Written by Dharti Patel
Updated today

Dexcom Stelo

  • Blue Cross and Blue Shield of North Carolina (Blue Cross NC) and Dexcom have teamed up to support our More Than a Script (MTS) eligible members with access to the Stelo over-the-counter (OTC) Continuous Glucose Monitor (CGM).

  • Dexcom Stelo is an over-the-counter CGM indicated for adults without risk of hypoglycemia.

  • Through this partnership, MTS pharmacies have the opportunity to purchase Dexcom Stelo CGMs at a discounted rate with reimbursement from Blue Cross NC. Please see additional information below.


How To Purchase and Complete the On-Demand Task in the DocStation Platform

  1. The first step is to purchase the Dexcom Stelo sensors directly from Dexcom using the bulk order form (see below for the order form).

  2. Once you purchase Dexcom you will receive an invoice number for the product.

  3. To receive reimbursement from Blue Cross NC you must generate and submit an on demand task on DocStation (see below for how to generate and submit the task).

    1. You will be asked to enter the invoice number to complete the task for reimbursement.


Purchasing Details

  • Beginning September 2025, More Than a Script community pharmacies can purchase Dexcom Stelo sensors direct from Dexcom (ordering form details will be shared later in the presentation).

    • CGM More than a script Bulk Order form will be used to submit orders to Dexcom

    • The purchase will be a case at a time; 24 boxes per case, with a two case minimum purchase (to be dispensed in 30 day supplies).

    • Pharmacies will receive reimbursement from Blue Cross NC after submission of an on demand task on DocStation (see below for how to generate and complete the on demand task)

    • Purchase Price = $70 per sensor 2 pack; (list price $99) with no shipping fees.

    • $99 reimbursement direct from Blue Cross NC per 30-day supply

    • Pharmacies can have cases drop shipped upon ordering

    • Stelo is not on any pharmacy shelves today, so this opportunity is exclusively for More Than a Script participating pharmacy locations.

  • Pharmacies that are not enrolled in the MTS program are not eligible to participate. Patients may obtain Stelo sensors directly from Dexcom or through Amazon.

  • This partnership is only for Blue Cross NC More Than a Script eligible members.

  • $0 cost share to Blue Cross NC members engaged in MTS

Training Opportunities

Date, Time, Location

Dexcom and Blue Cross NC Training to cover partnership overview and clinical details

  • 8/28/25

  • 2 to 3 PM ET on Microsoft Teams

  • Recording available here

DocStation technical training

  • 9/4/25

  • 2 to 2:30 PM ET on Microsoft Teams

  • Please see below for details on how to access and complete the task on DocStation

Virtual support/ questions

Q&A Sessions

  • Every Thursday

  • 2 to 2:30 PM ET on Microsoft Teams

Questions? Contact morethanascript@bcbsnc.com or SteloPartnerProgram@dexcom.com for pharmacy related ordering questions.


The Dexcom Stelo task

The Dexcom Stelo task varies from other tasks in the MTS program because it is available to complete on-demand whenever the Dexcom Stelo is dispensed for an MTS member.

Follow these instructions to complete the Dexcom Stelo task for payment according to the details above.

  1. Navigate to the appropriate patient record.

  2. Select the tasks tab.

  3. Click the blue plus in the top right corner.

  4. Select on-demand task.

  5. From the Task Type drop-down menu, select Dexcom Stelo.

  6. Click Add and Open Task.

  7. Complete the required elements of the task, including:

    1. check the attestation

    2. check the invoice box

    3. document the invoice number in the text field

    4. (optional) add any relevant encounter notes

  8. Click Finish

The task is now complete and will be included in the monthly encounter reporting to Blue Cross Blue Shield North Carolina.

Task Workflow Screenshots

Task tab on the Patient Health Record

On-Demand Task menu

Dexcom Stelo Task

Add and Open Task

Required task fields and Finish Task

Task complete confirmation

Please reach out to DocStation Support via Chat or at support@docstation.co for any questions regarding this on-demand task.


Dexcom resources

Stelo Website: www.Stelo.com

Helpful Stelo Links

  • Stelo Support: FAQ's help getting started, guides, troubleshooting, report an issue

Dexcom G7 Website: www.Dexcom.com

Helpful Dexcom G7 Links

General CGM Information:

Attachments:

Helpful Pharmacy Resource Links:


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