To ensure you can successfully submit claims to any health plan, make sure both your organization and personal settings are up-to-date with the following information.

Update DocStation Settings

To get started, ensure both your pharmacy location profile(s) and your personal user profile are up-to-date. Navigate to Organization Settings and User Settings by hovering over the Settings cog in the left navigation menu.

Organization Settings:

  • Organization tax ID

  • Organization Pay To address, if applicable

  • Accurate address(es), including +4 zip codes

User Settings:

  • User NPI

  • Primary Location saved

If you experience any other issues when updating settings or in submitting your first claim, just reach out to the DocStation team in the blue chat bubble!

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