DocStation

Aubree Dorr

Josh Matz

Malia White

The best place to start to learn all about your new DocStation dashboard

Getting Started with DocStation

How to verify, turn on or request to activate integrations, including pharmacy management systems and CPESN USA.

Enabling Integrations

Learn how to import multiple patients using a CSV file

Importing a CSV File

New to DocStation? No worries—we’ve got you covered. This section walks you through setup, key features, and how to submit your first claim, step by step.

🚀 Let’s Get You Started

Learn how to manage claims in DocStation, from billing setup to troubleshooting. This section covers templates, billing workflows, and tips for handling errors or denials.

🩺 Billing & Claims

How to create new Claim Templates and what to do with them once you have them.

Claim Templates

Guidance on creating, updating, and managing claims, includes templates and claim actions.

Claim Creation and Editing

How to override rejections for BIN-billed claims

BIN Billing Rejection Override Codes

Learn how to set up BIN billing and troubleshoot rejection messages

BIN Billing

Fee Schedules

The How and Why of medical billing for pharmacies.

The Medical Billing Revenue Revolution: Your Complete Guide

Tools and guides to streamline billing, manage recurring claims, and optimize revenue

Automation and Revenue Tools

How to setup MFA on your DocStation account.

Enabling Multi-Factor Authentication

Details about state immunization registry information synced in DocStation

Immunization Registry Integration

Max Anderegg

🛠️ Platform Features

How to update the Instructions in the Medication List and Medication Reconciliation Task

Entering Instructions for Medications

Steps to take if a patient at your pharmacy has passed away

Marking a patient as deceased

How to navigate the patient list and query builder.

Patient List

Patient Profiles

Find answers and get help from Intercom Support and Community Experts

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